Comprehensive, multi-channel customer management
The key to DigiDesk’s success has been consistency; no matter which contact channel a customer uses to contact an organisation, our advanced Agent Workplace enables agents to engage and manage customer enquiries consistently and effectively, across all contact channels.
Comprehensive, multi-channel customer management
The key to DigiDesk’s success has been consistency; no matter which contact channel a customer uses to contact an organisation, our advanced Agent Workplace enables agents to engage and manage customer enquiries consistently and effectively, across all contact channels.
Class leading digital design & development
With access to our best creative minds and our dedicated team of front-end / back-end developers, if you can think it, the team at Midway Sky’s Agency division can create it! The only limitation is your imagination (and we can help with that too).
Class leading digital design & development
With access to our best creative minds and our dedicated team of front-end / back-end developers, if you can think it, the team at Midway Sky’s Agency division can create it! The only limitation is your imagination (and we can help with that too).
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View Our Latest Posts
Check out the latest articles, help guides and tutorials, from the DigiDesk blog
The trouble with ‘off-the-shelf’ websites
I’ve been asked a few times whether ‘off-the-shelf’ templates are any good. The...
Dynamic FAQs for Self-Service & Contact Deflection
With dynamic FAQs, customers no longer need to leave the page to get...
What’s a fair price to pay for a website?
What’s a fair price to pay for a website? I get asked this...
10 key social media challenges for the contact centre
Over the past decade we have seen a revolution in social media, with...