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Check out the latest articles, help guides and tutorials, from the DigiDesk blog
The trouble with ‘off-the-shelf’ websites
I’ve been asked a few times whether ‘off-the-shelf’ templates are any good. The...
Dynamic FAQs for Self-Service & Contact Deflection
With dynamic FAQs, customers no longer need to leave the page to get...
What’s a fair price to pay for a website?
What’s a fair price to pay for a website? I get asked this...
10 key social media challenges for the contact centre
Over the past decade we have seen a revolution in social media, with...